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← All training coursesAR / 09 · Teams and leadership

Responding to a crisis affecting people

Prepare an organizational response attentive to people affected, their families and teams exposed to a serious event.

01 / LEARNING OBJECTIVES

SKILLS TO PUT
INTO PRACTICE.

  • 01Identify immediate needs of those affected.
  • 02Prepare respectful, factual information.
  • 03Organize referrals to appropriate professionals.
02 / PROGRAMME
  • Coordination, responsibilities and facts to verify.
  • Receiving inquiries and communicating with families.
  • Supporting teams and preparing follow-up.
03 / PRACTICAL EXERCISE

TURN KNOWLEDGE
INTO REFLEX.

A fictional case prompts discussion of priorities and messages. The debrief examines conduct, referrals and information shared.

WHAT YOU TAKE AWAY

Reference points for coordinating the human response, distinct from clinical care.

CONTINUE LEARNINGBuilding your crisis planCrisis management fundamentals
LET’S TAKE THE FIRST STEP

YOUR NEXT DECISION
DESERVES A CLEAR PERSPECTIVE.

Tell us briefly about your situation. Together, we can identify the next step.

Discuss your situation
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