ARCOM CANADA / Training

REFLEXES ARE
BUILT THROUGH PRACTICE.

Prepare people, practise responses and bring clarity to decisions. Our learning paths combine practical frameworks, scenario exercises and debriefs. Content, format and progression are agreed with you around your teams, priorities and current level of readiness.

EXPLORE TRAINING
TAILORED LEARNING

TEN MODULES.
YOUR PATHWAY.

Audience, objectives, format and arrangements are agreed with you. Scenarios reflect your priorities; exchanges and documents are handled within the agreed engagement.

10 courses

Preparation and exercisesAR / 01

Crisis management fundamentals

Build a shared vocabulary and an initial framework for turning a disruptive event into an organized response.

WHO IT IS FORManagers, functional leads and people joining a crisis response structure.

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CommunicationsAR / 02

Communicating through a crisis

Prepare communication connected to verified facts, decisions taken and the concerns of those affected.

WHO IT IS FORCommunications teams, executives, human resources and public relations leads.

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CommunicationsAR / 03

Spokesperson media training

Practise speaking under pressure to respond precisely, maintain your message and acknowledge the limits of available information.

WHO IT IS FORExecutives, designated spokespersons and people who may respond to media inquiries.

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Teams and leadershipAR / 04

Working in a crisis team

Find your place in the team and contribute useful information as pressure and competing demands increase.

WHO IT IS FORCrisis team members, alternates and people providing support functions.

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Teams and leadershipAR / 05

Leading a crisis team

Give collective decisions a framework, resolve competing priorities and maintain a sustainable working rhythm.

WHO IT IS FORCrisis leaders, executives and managers expected to lead the response.

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Cyber crisisAR / 08

Designing a cyber crisis simulation

Prepare a tabletop exercise that brings business, technical and communication teams together around the consequences of a digital incident.

WHO IT IS FORCybersecurity, continuity and crisis preparedness leads, and exercise facilitators.

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Teams and leadershipAR / 09

Responding to a crisis affecting people

Prepare an organizational response attentive to people affected, their families and teams exposed to a serious event.

WHO IT IS FORExecutives, human resources, site managers and communication teams.

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Preparation and exercisesAR / 10

Building your crisis plan

Organize clear crisis documentation connected to your risks and usable by the people responsible for the response.

WHO IT IS FORRisk, continuity, operations and preparedness leads.

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THE ARCOM LEARNING APPROACH

CRISIS READINESS TAKES
MORE THAN THEORY.

01

Define

Identify participants, constraints and behaviours to practise.

02

Test

Use an unfolding scenario, incomplete information and decisions to make.

03

Debrief

Review choices, identify gaps and agree on useful adjustments.

04

Apply

Connect learning to your organization’s roles, tools and procedures.

Training shaped around your organization.

Audience, objectives, format and arrangements are agreed with you. Scenarios reflect your priorities; exchanges and documents are handled within the agreed engagement.

Build your learning pathway
LET’S TAKE THE FIRST STEP

YOUR NEXT DECISION
DESERVES A CLEAR PERSPECTIVE.

Tell us briefly about your situation. Together, we can identify the next step.

Discuss your situation